Head of Human Resources -Segera Retreat

KENYA | FULL TIME

By Appointment Africa is proud to be the exclusive recruiter for Segera Retreat, a private 50,000-acre wildlife conservancy and award-winning eco-safari destination in Kenya.

As Head of Human Resources, you will lead the development and delivery of Segera’s people strategy, fostering a culture of excellence, accountability, and inclusivity. Overseeing all HR functions, you will guide a dedicated team to ensure compliance, effective talent management, and staff engagement across multiple sites. This role is pivotal in shaping the organisation’s workforce, supporting leadership, and championing employee well-being.

Position: Head of Human Resources

Location: Segera LTD, Nanyuki Office, Laikipia County

Reporting to: Managing Director

Supervises: Human Resources Manager (based in Nanyuki Office), HR Clerk and Payroll Clerk (both at Segera Conservancy HQ)

About Segera:

Segera Retreat is a private 50,000-acre wildlife conservancy and award-winning eco-safari retreat in Kenya, East Africa. Segera is a treasured haven for Kenya’s most celebrated wildlife species, where a holistic approach to wellness ensures a revitalizing and authentic safari experience for its guests. Segera is a Long Run Destination. Long Run Destinations are carefully selected by the ZEITZ foundation for their commitment to enacting the 4Cs - conservation, community, culture and commerce.

Position Overview:

The Head of Human Resources will lead the development and execution of the human resources strategy in alignment with the goals and values of Segera Limited and the ZEITZ foundation. The role is responsible for ensuring robust HR systems, building a culture of excellence and accountability, driving employee engagement and development and ensuring legal and regulatory compliance. This leadership position supports both organisational and operational teams across multiple sites.

Key Responsibilities:

Strategic Leadership and Organisational Development

• Develop and implement an integrated HR strategy aligned with the mission, values and goals of Segera and the ZEITZ Foundation.
• Serve as a key advisor to senior leadership on workforce planning, talent management and organisational development.
• Promote a positive organisational culture rooted in integrity, inclusivity and performance.

HR Operations and Compliance

• Oversee all core HR functions, including recruitment, onboarding, employee relations, contract management, compliance, training and exit procedures.
• Ensure full compliance with Kenyan labour laws, the Data Protection Act and HR-related regulations, including health and safety, social security, and statutory reporting.
• Develop, update, and enforce HR policies and procedures across the organisation.
• Ensure appropriate data handling practices are followed across the organisation, in line with data protection and confidentiality standards.

Performance and Talent Management

• Guide the development and implementation of performance management frameworks that support continuous feedback, recognition and professional growth.
• Lead succession planning, leadership development and capacity-building initiatives.
• Ensure fair and consistent application of disciplinary and grievance procedures.

Payroll and Compensation Oversight

• Oversee payroll administration and ensure accurate, timely and confidential processing of salaries and benefits.
• Work closely with Finance and the Payroll Clerk to manage compensation structures, statutory deductions and benefit programs.
• Monitor trends and benchmarks to ensure competitiveness and internal equity.

Staff Engagement and Welfare

• Champion employee engagement, motivation and well-being through effective communication and staff support programmes.
• Nuture an open and respectful communication channels between management and staff.
• Actively champion and support the Staff Welfare Committee, Health and Safety Committee, Gender Committee and Disciplinary Committee, ensuring their regular functioning, effectiveness and alignment with organisational values.
• Support mental health, work-life balance, conflict resolution and inclusive workplace initiatives.

Team Management and Supervision

• Provide leadership, guidance, and mentorship to the HR Manager, HR Clerk, and Payroll Clerk.
• Coordinate team responsibilities to ensure efficiency and alignment with organisational priorities.
• Promote teamwork, accountability and professional development within the HR department.

Qualifications and Experience

• Bachelor’s degree in Human Resource Management, Business Administration, or a related field (Master’s degree preferred).
• At least 7–10 years of progressive HR experience, with a minimum of 3 years in a senior leadership role.
• Proven knowledge of Kenyan labour laws, the Data Protection Act and regulatory requirements.
• Must have experience working in large workforce industries, such as Agriculture or Horticulture.
  
• Strong leadership, interpersonal and communication skills.
• Demonstrated ability to work across multicultural teams and remote sites.
• Must be a member of IHRM. CHRM and other memberships an advantage.
• Experience in developing and implementing training programs an advantage.

Personal Attributes

• High level of integrity, confidentiality, and emotional intelligence.
• Strategic thinker with operational effectiveness.
• Empathetic, fair and decisive leadership style.
• Commitment to environmental sustainability, community empowerment and responsible business

Segera is a founder member of the Long Run Destinations. For more information on the global network of Long Run Destinations and Segera Ltd visit www.thelongrun.com and www.segera.com

Ready to Take the Next Step?

Apply now and let us connect you with a role that aligns with your skills, experience, and career goals.