Bespoke Recruitment

Head of Human Resources

Job Ref: BF/HRM/01


The purpose of the HRM is to maximise the productivity of the organisation by optimising the effectiveness of the employees.

The HRM will be the coordinate between an organisation’s people to achieve specific business objectives, fulfill staffing needs, and maintain employee satisfaction


  • Training & professional development of employees
  • Appraisal and KPI management
  • Maintain a healthy work culture
  • Recruitment & internship program
  • Develop & Implement the HR policies & procedures
  • Compensation & benefits
  • Align company employees with the company strategic goals & objectives
  • Payroll Management
  • Compliance with all HR regulations
  • Carry our trainings inhouse + plan some external too


  • Proven work experience as an HR Manager or similar role
  • Hands-on experience with payroll systems and software
  • Solid understanding of labor legislation
  • Excellent communication abilities
  • Leadership skills
  • Ability to foster healthy employee relations
  • BSc degree in Human Resources Management or Organisational Psychology
  • Experience in running training workshops a plus


Brown’s Food Co. is a premium food business that produces cheese, yoghurt, ice cream & baked goods to East Africa. Our mission is to craft wholesome and delicious foods from Nature’s Bounty. We purchase locally grown produce and turn it into value- added premium products.

Strategy: the business model is to be a diversified food business in East Africa. As such, this role is strategically poised to be responsible for the supply chain, processing efficiencies & efficient distribution of the products across the Region. We produce 8 main cheese lines, 2 cracker lines – gluten & gluten free, 2 frozen lines dairy and non-dairy, and 2 dip lines – dairy & non-dairy.

We recently produced a new cheese brand which is positioned as a value brand adding sales volume at a lower margin for us. We are also opening a chain or our own cheese stores/deli that allows us to continue to strengthen the brand and cross-market our new products.

Trends: The economy is expected to be relatively slow and the environment continues to be increasingly competitive. There is movement towards consumers wanting to know the origin of their food and look towards healthier options allows us to position ourselves as a premium healthy choice in several food segments. We believe this positioning will enable us to gain market share with the strength of our brand name behind us.

Consumers: Our customers expect a product of the highest quality from us. They expect us to deliver it on time and many times require product customisation to meet their specs.

The HRM will work across the entire ecosystem of the company to ensure that the business strategic objectives are met and trickle down to all employees through the training, communication strategy & organisational structure.


Deliver on:

  1. Bonus incentive program for employees tied to company results
  2. training carried out against the training plan
  3. employee grievances
  4. Competency matrix goals achieved quarterly
  5. Annual Audit of policies & procedures results
  6. Personal development plans completed as per plan
  7. average days to recruit
  8. turnover for positions
  9. internship program hires per yr
  10. overtime of total salary

Other dimensions are:

  • Deliver on designing a cohesive team that is aligned
  • Deliver on training
  • Deliver on overtime reduction
  • Deliver on accurate payroll
  • Meticulous management of employee data
  • Procurement process
  • Effective reports to Management
  • Provide leadership to managers & staff with a focus on development & coaching


The cheese market in Kenya is relatively small & estimated at 1.5 billion.  It is increasing with more and more people moving to the City & eating cheese through mostly pizza consumption.

Brown’s Food Co. has an estimated 27% market share.

Customers: We supply most hotels, lodges, restaurants in Kenya. We supply the airlines, fast food pizza chains & Tier 1 retail supermarkets. 45% of our sales are retail.

Manufacturing: Supply chain involves procurement of raw materials locally. We do purchase specialised packaging from China for the ice cream range. Our primary COGS are milk, labor, electricity & packaging.

Logistics: We do our own delivery to Coast & Nairobi. We use courier for upcountry. We have distributors to deliver within East Africa.  Most of our incoming goods are delivered. We use a tanker logistics company to transport most of our milk. Some still comes via milk churns from the neighboring region.


This role leads the Brown’s operational team. There are about 85 permanent employees within the factory. We also have another 15 or so contract staff. You will interface directly with executive leadership, employers, department managers, suppliers to drive profitable growth & continuous improvement of company processes.

Key Stakeholders:

•           Brown’s Food Co. Advisory Board

•           Managing Directors

•           Employees

•           Key Government Bodies

•           External trainers

•           Recruitment companies

•           External Mentors for managers


Inability to communicate + align people with the organisational culture & strategic goals.

Lack of understanding of the HR Manager’s role in training + incentives to align the employees with the levers that drive success at Brown’s.

Inability to connect & build positive relationships with employees and managing Directors.


The job is based in Kenya at the processing facility 1 hour from Nairobi.

The area is rural, but accessibility is good and most areas of Nairobi accessible in 40 mins.


An attractive salary is on offer dependent on skills, qualifications and experience.

To apply, follow the ,quoting the Job Reference in the subject header of your mail.