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"Our client is a leading manufacturer of premium darts, dartboards and accessories, who export their products all over the world.

They are looking for a seasoned manager who has experience in Operations, General Management and/or Logistics Management. The Manager will assist in the running of the day-to-day operations within their production plant.

You will be based at their production office in Athi River, Kenya."

Senior Manager

Reservations Manager

Job Ref: RE/RM/1

Our client offers luxury retreat services for homestay properties within East Africa region.

 They are looking for a Reservations Manager to be based in Nairobi. The incumbent must possess high level of efficiency and speed when it comes to responding to enquiries. Their clientele is a majority domestic demographic market of expat Nationals.

Duties and Responsibilities 

  • Liaise with clients in order to meet their individualised needs and preferences
  • Handle all enquiries including bookings and reservations
  • Provide first-hand information on the properties in East Africa
  • Review daily operational updates and make necessary edits affecting client itineraries
  • Exercise excellent customer care skills in all aspects of client relations including unexpected change of property
  • Generate reports for review by directors
  • Maintain an efficient client database

Person Specification and Qualifications

  • Well-presented individual with good interpersonal and communication skills. Must be able to speak and write excellent written English
  • Must be highly organised and meticulous
  • Must have strong KYC/Customer care skills and highly efficient response rates
  • Must have a keen eye for detail
  • Must be able to quickly think on their feet and out of the box
  • Computer Proficient


An attractive salary is on offer dependent on skills, qualifications and experience.

All documentation is to be emailed to, quoting the Job Reference in the subject header of your mail.

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